Factors influencing communication in collaborative design

Communication between people is commonly thought to play a major role in determining the success or failure of collaborative design projects. We conducted 8 weeks observation and 62 interviews three companies. Our findings indicate that communication blamed for causing many problems which are not obvious technical nature. However, such more often symptomatic underlying factors related information, representation, individual, team, organisational issues. Examples influencing at interfaces people's understanding ‘sequence tasks’ ‘goals objectives’ process. With system-theory informed conceptualisation communication, we propose awareness could assist practitioners targeting interventions researchers generating hypotheses about performance.